We ship worldwide, however currently our online store is only available in the UK. Please contact us via email if you wish to order from outside of the UK, or check our list of international retailers on our contact page.
We offer free delivery on all online orders shipping within the UK - just use the code FREE-SHIP at the checkout.
Once your order has been made and is ready to be dispatched, you will receive an email or text message from the courier which will give you tracking information and the option to rearrange your delivery day if you require.
If you are out when delivery is attempted, the courier will leave a card by which you can rearrange delivery.
If you require shipping outside of the UK, please contact us with the details of your order, and we will provide a shipping quote for your required shipping location.
All of our products are made to order at our Birmingham factory. The lead time to make each product is stated on the product description and on the order confirmation and/or proforma invoice. This lead time is a guide only and due to the hand-made nature of our products it can vary.
If you require the products for a certain date, please contact us state this on the order and we will do our best to accommodate.